How will you leverage Omnichannel Platform in 2015?

Author: Rajesh Patil (Digital Transformation Leaders)

LinkedIn: www.linkedin.com/in/meetraj

Email: meetagile@gmail.com
Twitter: @formembers - https://twitter.com/formembers 


On Jan 2nd 2015, I was starting my new year and on a Friday evening my Chief Technical Officer asked me a simple question:

"How will you leverage Onmichannel Platform in 2015?"  A simple but strategic question.

Let me give you a little background, in 2014 the term omnichannel was widely used across all retails including banking and our credit union  implemented the so called "Omnichannel" platform and  we are seeing some very positive results in-terms of member satisfaction, employee efficiency and increased sales.

2014 was an "Year of Implementation" and our Credit Union achieved these top 7 goals in 2014

1. Provided single 360 degree view of members for staff across all channels
2. Deployed Multi-Product, Multi-Channel and Multi-Device Online Application Origination System
3. Measured performance through Operational Business Intelligence
4. Launched Responsive Website Redesign
5. Did Knowledge sharing through Internal and Public Knowledgebase
6. Implemented Case Management
7. Mastered Leads and Opportunity Management

It's 2015 and we are calling it "The Year of Adoption, Growth and Measurement ".

Now let's get back to answering the question my CTO asked.  "How will you leverage Onmichannel Platform in 2015?"

As a Product Owner, my key focus for 2015 is

1. Increase Employee Efficiency  and Productivity
2. Enhance Member Service and On-boarding Experience
3. Grow Product Sales and New Member Acquisition

So that I can do my best to leverage the omnichannel platform that's been implemented and I strongly believe that it will  ride us in to a very productive 2015.

I would like to treat all 3 goals differently and have given different weights for each, my key focus is  No 1 - Increase Employee Efficiency and Productivity, since I strongly believe that "A happy employee will make the members happy and happy members will buy more", so 60% of my weight is focused on this one goal and the remaining 40% is equally split between "Member Service" and "Product Sales"

Strategy 1 to achieve No 1 goal (Increase Employee Efficiency  and Productivity)  is simply by "Empowering the Employees" by doing the following:

1. Make it easy for employees to access member information from one system and on one screen
2. Single point of data entry for employee
3. Internal knowledge creation and sharing
4. Give real-time visibility for employee sales, service, and incentive goals
5. Give access to coaching notes and smart cross-sell products

Strategy 2 to achieve No 2 goal (Enhance Member Service and On-boarding Experience) is by making it "Simple and Secure for Members to Transact" by doing the following:

1. Make it convenient for members by giving them the choice to select the channel they want
2, Build trust with members by stabilizing and securing member information and by being transparent
3. Make it easy for members to transact and communicate with staff
4. Provide self-help content through knowledge-base articles
5. Make it simple to sign-up and get on-board

Strategy 3 to achieve No 3 goal (Grow Product Sales and New Member Acquisition) is by "Predicting Behavior and Nurturing Members  " by doing the following:

1. Implementing Business Analytic to understand member profile
2. Nurturing and  Scoring members buying behavior and needs
3. Acquire new members through opportunities like Relocation
4. Build SEG communities to support SEG employees
5. Educate, Communicate  and  Support members by publishing financial articles

If we are able to achieve these 3 main goals in 2015 then I would say we have best leveraged the omnichannel platform.

This is just a beginning, lot more can be achieved with this platform but I think this is enough to answer my boss this Monday morning.

Disclaimer: This article is wholly a personal experience and opinion that's not been validated or certified by anybody. If you have concerns or questions regarding this article, please contact Rajesh Patil at meetagile@gmail.com

Passion for Quality is Leading me towards my Next Entrepreneurship Venture

Author: Rajesh Patil (MBTI Certified , PMI-ACP, CSM, CSPO, MS in Engineering Management and Leadership)

LinkedIn: www.linkedin.com/pmrajpatil

Email: pmrajpatil@gmail.com

My passion towards "Quality" is not new, it has changed both my personal and professional life in a good way.

When I started my career in Project and Program Management many years ago, I felt like I was missing a key element of a product development while execution.

The same old "Iron Triangle" talks about triple constraints of any project management:

Scope
Cost
Schedule

When asked about Quality, every project manager on this planet will say "Quality is in the middle of the triangle", since its very important. In an ideal project management world ignoring quality is crime, it has become a political statement to say "Quality is very important", but when asked "What are you doing about quality?" it is just an event that happens at the end of the project with a team who are considered as quality experts or QA team and are responsible to sign-off on a product delivery  before its released..

QA teams responsibility is to try breaking the product and surfacing the defects before the product is in consumers hand.

On the contrary when you ask the project manager or the QA team, they also agree that "No product is defect free in a software world" and we get to hear the examples of Microsoft releasing Windows OS with known defects. I agree 100% with them,  knowing the fact that all software products are abstract and they have many unknowns, a defect free product is near to impossible.

But in a aeronautical or construction business the above statement would be life threatening and very expensive.

My search on truly understanding and enforcing quality aspects of a product development lead to "Agile World", Agile communities have figured out how to enforce quality while the product is developed and not at the end of the development cycle by introducing iterative development and delivery of potential shippable product after every sprint.

The concept of Enterprise Agility follows these 3 key elements of any product development:

1. Value
2. Quality
3. Contraints

Value - Agile focuses on the business value we are trying to deliver
Quality - Agile made quality a key element of project management
Constraints - Agile continues to believe in the 3 constraints of project management because they are critical for any product development.


I am a true believer on Agile since it aligns with my personal principles of product development and quality.

Even though Agile helps to deliver better quality products compared to other traditional methodology, I feel that the importance of quality is limited to product development and not product life-cycle.We are not measuring the quality aspects of a product after it's released to consumers.

Consumers do have multiple ways to rate a product and  provide feedback to help the product owner improve the product with new releases/updates, but I and my 8 year old son were not satisfied with the mixed reviews consumers give on the web; sometimes its confusing and crowded.

Something was missing, so a debate started between me and my son TanishQ (Did you notice a letter "Q" in his name, call it extreme, I call him TQ)

Everytime I plan to buy a toy for him, I ask him 3 basic quality questions:

1. Does this toy truly do what it claims to do?  - A True Quality feature
Ex: If it's a "Remote Control Car" , does it run without wires and controlled by remote?

2. Do other features of the toy perform well ? - A Total Quality feature
Ex: Is the toy sturdy enough, fast enough, stylish enough?

3. When compared with other brands or manufacturers, where does it stand? - A Top Quality feature
Ex: Is this remote controlled car better then other competition brands?

These 3 criterion's of quality (our patent pending concept) and my son's name always became our guidelines for shopping until they get ruled-out by our "High-Command" due to cost or choice.

We wanted to bring this similar concept to the rest of the world, so we am currently working on building a prototype for an online based application that will help consumers to rate a product , person, place or process with these 3 quality criteria discovered by me and my son TQ.

My hope is to give the world another element for decision making needs before they do a purchase, visit a place , follow a process, and meet a person.

Rating+, comments, and feedback are crowded and confusing, the world needs something simple and precise and my hope is that my new product based on Quality Ratings will help solve the problem to certain extent.

Please be tuned to see a simple prototype and please contact me if you are interested to review the prototype by just sending me an email @ pmrajpatil@gmail.com or commenting on this blog article.

The patent pending concept of "True Quality", Total Quality" , and "Top Quality" is fully owned by Rajesh Patil and TanishQ Patil. We have shared it on the blog to introduce our prototype for feedback.

Disclaimer: My blog is my personal opinion and not connected to my employer or employees. Everything I write is wholly my personal experience and opinion that's not been validated or certified by anybody.
If you have concerns or questions regarding this article, please contact Rajesh Patil at pmrajpatil@gmail.com

Stop working on A _SS projects by adopting AGILE!

Author: Rajesh Patil (MBTI Certified , PMI-ACP, CSM, CSPO, MS in Engineering Management and Leadership)

LinkedIn: www.linkedin.com/pmrajpatil

Email: pmrajpatil@gmail.com

Accept my apologies for using an abbreviation that sounds like the "A" word in my title, I used it intentionally to stress on the seriousness of this topic.

When some project, person, or process fails in any organization, we hear  the reaction "We did this  "As Someone Said So"  and it failed. This is not new to many traditional organizations, but for companies following Agile it's little different because they focus on "Business Value" and not on what someone thinks or someone feels.

Data is king and Analysis is Queen, that's the reason "Data Analysis" rule today's world. The hoopla you hear about "Big Data", "Analytics",and Target Marketing is all linked to "Data Analysis" , people are trying to make sense of what the data is trying to say to help them make the right decisions.

The "A_SS" projects are dangerous, many companies die because of many such projects. These type of projects are not supported by everyone in the organization. If the person who "Said So" leaves the company, then any failures will be blamed on that person and if the person is around they will have enough political power in the organization to either hide the failure or blame it on other uncontrollable situations.

Digital Projects are abstract by nature, When we start a digital project we know that there are many unknowns. Baseline comes to our rescue, if we are able to collect enough data to make a business case on why its important to do a certain project and how this project will benefit the organization we can guarantee our success by 50% and the remaining 45% confidence comes from planning or I should say "Agile Planning" and 5% of unknown still remains.

We live in a worlds most democratic country, every employee has rights to question the "status quo" and challenge every decision if its not supported by data. He said so, or She said so is not an excuse, we are all adults and we run our families like a businesses and we know how much a wrong decision can cost us. Before we make any decision, we should spend enough time to collect relevant data to build a business value proposition for a project.

Who am I kidding, myself? "Politics" is another name for "Communist". Many companies are still running on "Command and Control" mode, even after constant push from Agile communities to build a "Self Organized" and "Business Value" mindset for the last 10+ years.

I understand that we cannot move from "Command Control" to "Business Value" mindset overnight, its a transformation that will happen as generations change and thinking change. 

Fair amount of "Command and Control" is healthy for any organization to keep the needed discipline, but I don't think it's required at the project level.

We all can help by not doing another "A_SS" projects or the "As _ Said So" projects and start relying more on business analysis data to make a case for a project.

Next time, when you sit in a meeting to kick-start a project ask these simple question:

"Why are we doing this project?" ,

"What are the benefits of this project?" ,

"What makes us think, this is the right approach?" 

just to make sure 

"You understand it" , 

"You agree with it" and 

"You will help the team to make it better"

If the answer is complex and lengthy and confusing then these are the signs of a problem.

This simple exercise will help you commit to the project and gets you excited enough to enjoy working on this project.

On the flip-side, you asking these questions might kill the project and it might impact your job, but don't worry you will find a better place to work and not have to go  through the "Monday Blues" feeling every week.

Happy Working! and NO MORE "A_SS" PROJECTS"

 Apologies again, I am just typing my mind.

Disclaimer: My blog is my personal opinion and not connected to my employer or employees. Everything I write is wholly my personal experience and opinion that's not been validated or certified by anybody.
If you have concerns or questions regarding this article, please contact Rajesh Patil at pmrajpatil@gmail.com

Know your personality type before it's too late.

Author: Rajesh Patil (MBTI Certified , PMI-ACP, CSM, CSPO, MS in Engineering Management and Leadership)

LinkedIn: www.linkedin.com/pmrajpatil

Email: pmrajpatil@gmail.com


This time I just wanted to write something different, and picked my other favorite topic "Personality Type".

I am an MBTI Certified Professional, MBTI assessment is used for many purposes including personality development, improving communications, team building, team assessment, increasing team effectiveness, increasing productivity, conflict management , stress management , relationship management etc.

It's one of the most reliable and most trusted personality assessment tool that's available in the market.

If you are interested to know your personality type or you would like to use MBTI in your organization, please contact me at pmrajpatil@gmail.com for further details.


MBTI assessment positively impacted me both in personal and professional life. I am yet to explore more on my professional side but I have a personal story.

In 2003, I was newly married and it was an arranged marriage like many other Indians. I and my wife barely knew each other, but had many expectations from each other and were waiting to see our expectations fulfilled without demanding.

We had many assumptions that were not shared between us due to the fact that we were two strangers coming together and life moved-on figuring out how we can make each other's life better without clearly knowing what the other person is expecting.

As time goes by differences in our personality started to show-up, we knew we are different , we think differently and the arguments we had were related to our differences.

Simple example of "Fixing a new furniture" , I would open the box, figure out the wooden pieces and use the manual as needed, but my wife would read the manual first and follow the instructions step-by-step and later attempt to fix the furniture.

Since, I was already involved in MBTI in a different way and had some prior knowledge about the assessment , I took the assessment myself and also asked my wife to take it to know our personalities.

The results showed it all, I was an ENFP and she was an ISTJ . When we generated a team report for us our graphs were completely opposite and this moment was an eye opening moment for both of us.

We started to talk about why we behaved in a certain way while discussing a certain topic and started to relate our arguments and behavior to our personality type.

This experience changed our life, we came to know why we are different, how we are different and why we cannot change each other overnight.

I was so impressed by the tool that I took my MBTI certification training from American Management Association and passed my certification and became eligible to assess the toll for others.

It's been 10 year now , we now live with two beautiful kids a boy and a girl; we still continue to disagree on many things and argue on many topics but we are aware that we have to deal with each other in a different way and accept the fact that we have different personalities. We should make our differences our strength to lead a happy family life.


About MBTI Assessment:
The Myers-Briggs Type Indicator^® (MBTI^®) assessment is the best-known and most trusted personality assessment tool available today. As many as 1.5 million assessments are administered annually to individuals, including to employees of most Fortune 500 companies.
The Myers-Briggs^® assessment has its roots in Carl Jung’s theory of psychological type. Katharine Briggs and her daughter, Isabel Briggs Myers, developed Jung’s theory and the first forms of the instrument, sharing a vision “to enable individuals to grow through an understanding and appreciation of individual differences in healthy personality and to enhance harmony and productivity among diverse groups.”

In developing their assessment, Briggs and Myers sought to sort personality preferences using the three dichotomies explicitly described in Jung’s writing, along with a fourth dichotomy made explicit by Briggs and Myers. These four dichotomies are

• Extraversion (E) and Introversion (I): differentiating people who direct their energy primarily outward toward other people and events from people who direct their energy primarily inward toward their inner environment, thoughts, and experiences
• Sensing (S) and Intuition (N): differentiating people who take in information primarily through the five senses and immediate experience from people who take in information primarily through hunches and impressions and are more interested in future possibilities
• Thinking (T) and Feeling (F): differentiating people who make decisions primarily based on logic and objectivity from people who make decisions primarily based on personal values and the effects their decisions will have on others
• Judging (J) and Perceiving (P): differentiating people who prefer structure, plans, and achieving closure quickly from those who prefer flexibility, spontaneity, and keeping their options open

Disclaimer: My blog is my personal opinion and not connected to my employer or employees. Everything I write is wholly my personal experience and opinion that's not been validated or certified by anybody.
If you have concerns or questions regarding this article, please contact Rajesh Patil at pmrajpatil@gmail.com

Your Attitude Sets Your Success Altitude

Author: Rajesh Patil (PMI-ACP, CSM, CSPO, MS in Engineering Management and Leadership)

LinkedIn: www.linkedin.com/pmrajpatil

Email: pmrajpatil@gmail.com

One a Sunday evening, I planned to visit a long time friend for dinner just  because I have been working all weekend  on a ROI and NPV Analysis presentation for my Executive team and I needed a break from financial data.

Most of the times my interest to meet someone is an opportunity to learn something new. Smart people have smart conversation and I sit there listening to these guys and absorb as much knowledge I can possibly take in and later analyze it.

My friend introduced me to Aaron, who greeted me but it was hard for me to understand what he said due to his speech problem, but I responded back with my greetings. As we continued talking about different topics, new ventures , new technologies; Aaron was constantly interacting with us and was trying really hard to make sure we understand the words he spoke. He was kind enough to repeat his sentences for us multiple times.

Late after dinner we changed our discussion topic on how one's attitude will make or break a persons life or career. My friend told me Aaron's story that he was deaf and speechless from his childhood and his parents identified the problem early and  worked really hard to help Aaron do good at school and be successful.

Aaron, did his Engineering in India , later completed his Masters degree in technology in US university of Wisconsin and today working on embedded systems for a startup in Bay Area. Aaron was leading a happy life with his wife and a 8 month old daughter.

I was amazed to learn about Aaron success , many times its hard to communicate clearly to our teams and for Aaron it probably takes a lot of effort to communicate. I learnt that he is a blessed writer and he mostly communicates through email and his emails speak his voice much better than an outstanding speaker.

While I was driving back home, I kept thinking how one's attitude can set what altitude they want to rise or fall to. I have seen many individuals who have not been successful in life even after having all the facilities, these are the people I call "Born with Silver spoon in their mouth" and there are many others who are very successful even after having many hurdles that life throws at them.

This reminded me something I read in a book long back about a Typical belief cycle.

Beliefs  lead to Actions and Actions lead to Results and Results lead back to Beliefs

If you have wrong beliefs you will take wrong actions and wrong actions will lead to wrong results and these results will influence you beliefs and make them worse. Always having the right belief is very important.

Here is something I had written down in my notes, it was copied from some book I read while I was doing my Masters in Leadership at Santa Clara University.


A Wrong Belief: Non-Productive Cycle

"This is the way it's always been"
"This is not my issue"
"I am already working too hard"
"I am burned out"
"I should not stick out my neck"

Leads to Wrong Actions:

"Sticks with status quo"
"Does not initiate new solutions"
"Discourages team members from taking the initiative"

Ending in Wrong Results:

"Managerial work is stressful and draining"
"Senior management applies pressure to improve results"
Nothing changes"
"It takes more work to maintain current productivity"
"Results suffer"


A Right Belief : Productive Cycle

"I need to fix this"
" We will save time and effort in the long run"
"Something must change to produce different results"
"This is why I am here"

Leads to Right Actions:

"Initiates improvements"
"Open to new ideas"
"Team members encourage to think"
"Team members encouraged to offer ideas"

Ending in Right Results"

"Problems get resolved"
"Opportunities are recognized and seized"
"The business improves"
"Failures are quickly reworked"
"Managerial work is fruitful and meaningful"

I am fortunate to be on the Right Belief Cycle because I have the right attitude and unfortunately I see many people who constantly circle within the wrong cycle and start feeling comfortable, but they are never happy about their own results and are always finding faults in others and don't want to change it.

It is very important to have the right attitude and the right beliefs to be successful in life, these two things decide on what type of a life you will have and what type of a person you will be.

The best thing is both attitude and belief are not inborn abilities nor a disease, they are just habits which can be changed anytime, anywhere by anybody; it just takes a strong mind and a healthy body to sustain.

After you read this blog post, do this exercise for me .
Find a mirror and stand in front of it and make a list of all your beliefs and your attitudes, think of  what actions you took and what results you got from each attitude and belief .
Now separate good and bad beliefs and start thinking of ways to change your bad beliefs to good .
The results will speak for themselves.

Happy Self Attitude and Belief Profiling.

My tonight's inspiration saga did not stop here, trust me I was not hunting for any stories, but another inspiring story
came to me on its own that made me feel stronger and thankful to the life I have.

https://www.facebook.com/note.php?note_id=195944253755131&id=135732123137595

 Good Night! its past midnight. Forgive my typo's and grammer.

Disclaimer: My blog is my personal opinion and not connected to my employer or employees. Everything I write is wholly my personal experience and opinion that's not been validated or certified by anybody.
If you have concerns or questions regarding this article, please contact Rajesh Patil at pmrajpatil@gmail.com

Meetings are for making decisions not for hangouts

Author: Rajesh Patil (PMI-ACP, CSM, CSPO, MS in Engineering Management and Leadership)

LinkedIn: www.linkedin.com/pmrajpatil

Email: pmrajpatil@gmail.com


Meetings kill Projects
Meetings kill Time
Meetings kill Budget
Meetings kill People (Not literally)
Meetings kill Companies

If not planned well and if they have no clear purposes, meetings are over-kill.

According to me, meetings are for making decisions and decisions only, they are not for educating, discussing or solving problems.

In one of the organization I consulted before, meetings were burning cash and the project was going no-where.

• Teams from multiple remote locations are jumping on a call one after other just because their calender asked them.
• Every meeting is attended by 40 participants and has no prior clue on what's discussed in these meetings.
• Every participant is multitasking , browsing emails,  chatting, socializing and in-between raising unrelated concerns just to show involvement.
• Participants are not looking for commitments but involvement so they have their name on the project and they feel engaged.
• Decisions are never made but a decision for another meeting is made after every meeting.
• All employees were busy, super engaged and had no capacity left to do real work because they have to attend meetings.
• Productivity was at the lowest and confusion with lack on knowledge about any project was all time high.

Looking at this situation,  my job was to stop this madness and change the way meetings are attended and organized.

To address this problem, I implemented two rules that were immediately effective:

1. All meeting attendees will complete a three questionnaire survey before attending any meeting

-  Do you understand the purpose of this meeting? yes, no
-  Do you agree with the agenda of this meeting? yes, no
-  Can you help solve/improve the discussed problem? yes, no

If the attendee answers "no" for any one question, then its advised to not attend the meeting because he/she  will be wasting his/her and others time

Normally, people who answer "no" are the trouble makers and they constantly put roadblocks to decision making; as mentioned before meetings are for making decision and its better to remove all roadblocks.

2. All organizers should maintain a "Meeting Cost Chart" by calculating an average cost of every meeting they organize, just to make sure that the meeting is really needed and is worth the time and money spend.

This will make the organizer think twice before he/she invites attendees and he/she will understand the value of the meeting.

By just introducing these two simple rules, the company started to see a outstanding positive shift in productivity and big cut-back on unnecessary meetings.

Some of the positive changes in the organization were:
 

- Employee Engagement
- Knowledgeable Staff
- Cost Savings
- Increased Productivity
- Less Gossips
- More Focus
- Quicker Decisions
- Products Faster to Market
- Less Stress

Next time when you attend or organize a meeting, try this and see how a simple changes can make huge positive impact on you.

Disclaimer: My blog is my personal opinion and not connected to my employer or employees. Everything I write is wholly my personal experience and opinion that's not been validated or certified by anybody.
If you have concerns or questions regarding this article, please contact Rajesh Patil at pmrajpatil@gmail.com

A non-Agile train headed towards an unknown destination

Author: Rajesh Patil (PMI-ACP, CSM, CSPO, MS in Engineering Management and Leadership)

LinkedIn: www.linkedin.com/pmrajpatil

Email: pmrajpatil@gmail.com

After 5 months in a project the whole team and the project manager are gathering in a room at 8:00 AM on a Monday morning to kick-start their re-alignment session for the next 8 hours.

Does it sound painful or familiar?

I am sitting in the same room as an Agile leader to surface the problems and help the executive team understand why I think the project is in RED.

All participants were nervous and eager to know who will be blamed for loosing track and what will happen next. I started the discussion with a short story to set the tone.

"We are a tour company and we just announced an awesome destination , excited tourists board the train and the journey begins. Before the train catches its speed, two concerns are raised:

1. Technicians discovered that the train engine has some mayor glitches that might lead to a train wreck
2. Tour guides discovered that the planned destination is not a real tourist place

While the technicians and tour guides are raising these concerns, the train driver has no clue and is headed towards disaster.

It's our job to halt the train and put our heads together to decide whether we fix the problem and continue our journey or board the tourist on a different train or just announce the failed journey early in the game.

After my small story a "blame game" begins, blame it on "no communication", "no collaboration", "no process", "no skills", "no control", "no command","no detailed project plan", " no ownership" but the traditional teams would not think on why the project is in this situation and how could we have prevented being here. The traditional teams next action was to replace "yes" to all "no's" listed above.


As a Agile leader I just wished we were using Agile from the beginning. Agile is not a silver bullet for every problem, but the basic principles of Agile are built to prevent this type of situation.

My strong belief in Agile principles and methodologies forced me out of this project originally, since the believers of traditional project management had taken over the control of this project.

I am not comparing one project management method with another and not saying which one is better,  instead I am saying that we have to make smart choices. If a project has many unknowns it's a perfect candidate for using Agile methodology.

The concept of showing a progress of a project with a working software is very powerful, it does not give any opportunities to assumptions and imaginations on the progress of the projects; it will sow the status in black and white to all stakeholders, true status of the project will be revealed in just 2 weeks.

User stories, story points, and burn down charts will show scope and risks early in the project.

Daily standup's will clear all confusions everyday instead of waiting for a meeting next week.

Continuous Risk Management method in Agile reduces long-term risks and increases confidence in the project as we progress.

In today's constantly changing environment traditional way of doing things does not do a great job because of  long cycles and its command and controlled style. Problems are hidden until they become too big to handle.

After all my "Agile talk" and 4 successful projects, the team took a step back and discussed to add more processes in-place as a solution to solve the problem and hopped back on the same train which I feel is headed towards disaster.

Agile adoption is difficult until the organization believes in it and executives fully supports it, otherwise an Agile teams are always seen as a no-process, no-documentation, and a chaotic team; but in reality it's opposite.
Agile teams are self-organized, well-documented wherever needed, and follows a strict process that's monitored very closely on a daily basis.

My quest to bring Agile in every organization continues by educating and exploring other ways of bringing visibility to the proven concept of Agile in a traditional organization.



Disclaimer: My blog is my personal opinion and not connected to my employer or employees. Everything I write is wholly my personal experience and opinion that's not been validated or certified by anybody.
If you have concerns or questions regarding this article, please contact Rajesh Patil at pmrajpatil@gmail.com